Frequently Asked Questions
Below are some FAQs to provide general information relating to NDIS Providers to help you gain a clearer understanding. NDIS Participants are encouraged to get in touch for more detailed, personalised information. All Rise Supports are happy to help with any information you may need.
How do I know if I'm eligible for NDIS services?
Eligibility for NDIS services is determined by the NDIS. Generally, it includes Australian residents with a permanent and significant disability. You can contact us for assistance with the eligibility process and we can guide you through the application.
Can I choose my own support workers with your Gold Coast NDIS service?
Yes, participant choice and control are at the core of our services. We work with you to select the best support workers who meet your preferences and needs.
How does the planning process work?
Our planning process involves a collaborative approach where we sit down with you to understand your goals, needs, and aspirations. We then help you develop a plan that aligns with your NDIS funding and supports you in achieving your objectives.
How do I manage my NDIS funding?
We can assist you with managing your NDIS funding, whether you're agency-managed, plan-managed, or self-managed. Our team can guide you on using your funds effectively to maximise your benefits.
Are your NDIS services culturally inclusive?
Absolutely. We are dedicated to providing culturally appropriate services and supports that respect the diverse backgrounds of all our participants.
Can I access therapy services through your NDIS services?
Yes, we offer a range of therapy services including occupational therapy, speech therapy, and physiotherapy, all designed to support your capacity building and overall well-being.
How does All Rise Supports ensure the safety and wellbeing of our Gold Coast NDIS participants?
Participant safety and wellbeing are our top priorities. We adhere to strict safety protocols, conduct regular staff training, and ensure all our support workers are thoroughly vetted and qualified to provide care.
Can your NDIS services assist with transport to appointments and community events?
Yes, we understand the importance of community participation and independence. We offer transport assistance to help you attend appointments, community events, and other activities as part of your NDIS plan.
What support coordination services do you offer in the Gold Coast area?
Our support coordination services include helping you understand and implement your NDIS plan, connecting you with service providers, and assisting with plan reviews to ensure your ongoing needs are met.
How can I get started with your NDIS services?
To get started, simply contact us to schedule an initial consultation. We'll discuss your needs, explain how we can assist you, and begin the process of tailoring our services to your unique situation.
Do you provide NDIS services to all areas of the Gold Coast?
We strive to serve as many areas of the Gold Coast as possible. Please contact us to confirm service availability in your specific location.
How do you handle changes to an NDIS plan or funding?
We regularly review your plan and services to ensure they continue to meet your needs. If changes to your NDIS plan or funding occur, we'll work with you to adjust services accordingly.
What makes All Rise Supports stand out on the Gold Coast?
Our dedication to personalised care, our deep understanding of the needs of our participants, and our commitment to empowering them to achieve their goals set us apart. We pride ourselves on our empathetic approach and our ability to create meaningful connections with those we serve.
